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Hire a customer service specialist
Get your project done with professional freelancers
Post Customer service project
Post Customer service project

Hire a customer service specialist

Get your job done with professional freelancers
Post Customer service project
As the owner of a small business, you wear many hats. One of the most important is customer service. You want your customers to have a positive experience with your company, and that starts with providing good customer service. However, customer service can be time-consuming, and it's not always possible to do it yourself. That's where hiring a customer service freelancer and also a freelance virtual assistant can be beneficial. A customer service freelancer can help you meet your customer service goals without taking away from your other responsibilities. When hiring a customer service freelancer, be sure to set clear expectations and goals. That way, you can be sure you're getting the results you want.
Customer service specialists are responsible for handling customer inquiries and complaints. They work to resolve issues and ensure that customers are satisfied with your business. When you hire a freelancer to provide customer service for your business, you free up your time to focus on other areas of your business while still providing excellent customer service. In addition, hiring a freelancer is often more cost-effective than hiring a full-time employee. So not only will you save time, but you'll also save money when you outsource your customer service to a freelancer. So if you're looking for customer service freelancer help, why not try Perfectlancer? We can help you find the perfect customer service agents for your needs, and we'll make sure that your project is completed quickly and efficiently. Get started today and see how we can help you take your business to the next level.
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Md saiful I.

Md saiful I.

Bangladesh
$20/hr
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Description I specialize in WordPress development and local SEO. I build modern websites with elegant designs that are simple to navigate, responsive, and SEO friendly. What sets me apart from the other sellers is that I don't just deliver the gig but I am also more than willing to share my knowledge with you so that you can manage your new WordPress website all by yourself without the need to pay anyone. This applies to all my gigs. I love working with small business owners and I will do my best to see your business grow. Don't hesitate to reach out to me. About This Gig ### Please contact me Before Ordering ### Hi, I’m Saiful, ☆☆☆ a PROFESSIONAL WORDPRESS DEVELOPER ☆☆☆, designing gorgeous, 100% Responsive Custom WordPress Websites for over 5 years. We are enabling brands to exceed all online expectations through truly beautiful and high converting eCommerce and business websites since 2018. Platforms that we use are:  WordPress  E-commerce  Custom PHP  SEO  Digital Marketing Why Choose us: We study our client's business; choose the best platform and hand-pick the most suitable design according to our research! Features: • Highly personalized • Mobile-friendly design • Ecommerce functionality • User-friendly SEO • Social media integration • SSL certificate installation • And many more Friendly customer relationship is at the epicenter of our services along with 100% quality work and satisfaction. Place your Order Now or if you have any queries, feel free to contact us. FAQ What can I expect after getting your service? You will get the complete custom-designed store according to your brand and niche which focuses on 1- Branding elements, 2- All devices responsiveness (tablets and mobiles), 3- User-friendliness (so your buyers can buy easily), 4- Modern styling trends, 5- Banners styling, 6- And many more. If not Satisfy refunds the money.
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Daniel C.

Daniel C.

Argentina
$8/hr
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Wish you all have a very good day. If you are looking for a reliable Virtual Assistant for your company you are in the correct profile! Being a post graduated in Urquiza University and having years of experience I believe myself to be the most reliable person for your job. I am working as a freelancer and as a Virtual Assistant for long 11 years. It has made me much expert in my work. I have an admirable persuasive quality to handle the customer over the internet. I work in such environment and enjoy the variety of works the job brings each day!
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Mark C.

Mark C.

Philippines
$15/hr
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ADMIN/VA I work as a full-time VA working with different CEOs, COOs, and other Executives (also with middle and lower management) from different parts of the world like the US, UK, London, France, Canada, Singapore, etc. helping them out with any administrative and personal tasks. I have experience with any team management platform such as Airtable, Asana, ClickUp, etc., and utilize Google Office and Suites such as Google Drive. E-COMMERCE I have extensive experience as an eCommerce (operations, VA, customer service, social media, etc) and/or Dropshipping Assistant with Shopify, Etsy experience that has a DSers (formerly Oberlo), Spocket, and CJDropshipping as vendors. Please Google: Consumers Distributing (Canada), Vintgear, RyanNRiley, ThriveBlue, and The Smart Bike Lights as examples. Aside from the product upload from AliExpress using Oberlo and/or CJDropshipping to/from their Shopify store, I also handled their Facebook Pages messages and comments, and emails for me to answer any questions, inquiries, post-sales, etc. CUSTOMER SERVICE I am your Customer Support Specialist, Technical and Chat Support, Cold Caller/Appointment Setter, via phone, auto-dialer, email, CRM, social media, etc. to perform the duties and responsibilities you mentioned and know of the platforms, software, programs, and apps that we can use. Helping customers and making them loyal to us is my priority. PERSONAL Outside freelancing, I am a computer technician that troubleshoots and fix broken computer and laptops (also remotely via TeamViewer) and also (physically) format and installs operating systems for Windows, Android, and iOS not to mention the programs you will need to install on each device such as anti-virus and Microsoft Office as the basic essential programs. PERSONAL Outside freelancing, I am a computer technician that troubleshoots and fix broken computer and laptops (also remotely via TeamViewer) and also (physically) format and installs operating systems.
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Kate S.

Kate S.

Belarus
$20/hr
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You want to eliminate boardes for yor business/product/service and make the world a small place for it? SUGGESTED STEP 1: Write a copy that reads your customer's mind. Your prooduct/service should be described in a way to make customers think things like "Great, I just wanted to ask about it" and to become suspicious of whether you've mastered some mindreading magic. Such copy takes a website visitor by the hand and leads them to the target action - smoothly and avoiding a salesy tone. Making this kind of magic happen for your business will take several simple steps: - Message me - Tell me about your goals/wishes - Let me craft a survey for your case - Fill it in and send back What kind of survvey is it? It's a set of questions I craft specially for your case to understand your customers. This approach I developed has helped me get testimonials like this ... "She always writes the best quality of contents!! Not only that, she offered what we really need to improve, and made it perfectly! Highly recommend!" ... and helped my clients take their content to the next level of influence. Want to see what your personal questionary will look like? Message me and let's discuss your case. SUGGESTED STEP 2: Translate your content into other languages. I can help with Russian and Belarusian. Native language is a powerful means of appeal. A genuinely sounding translation unintentionally establishes a stimulating connection and helps you win your customers' trust based on subconscious perception. Building this kind of trust depends on a translation that is NOT a word-for-word one. You need a translation with more than a dictionary to it - the one that features the best words to tap into the emotions of the audience. Want to see how it will work for your particual case? Send me a sample for analysis and get insights on what best practicises I will employ to traslate your content the RIGHT way!
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Sushma K.

Sushma K.

N/A
India
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Freelance Consultant having expert level knowledge in Customer Service (Email, Voice and Chat Support), Research work, data analysis, data mining, data management. Have excellent proficiency in Microsoft products specially MS Word and Excel.
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Jessica R.

Jessica R.

N/A
Madagascar
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With a good sense of relationship and a commercial sensitivity, I have been working in e-commerce customer service since 2018. I have acquired all the knowledge necessary to carry out my work. I was able to respond to all customer requests and master all the situations that were presented to me. I know how to process and collect customer requests (information, suggestions, complaints). I excel in the use of : Shopify, Oberlo, AliExpress (Dropshipping), PayPal, Sending parcels by post. I also master messaging platforms such as Gorgias, Gmail, Outlook, Facebook, Instagram. My main objective is the satisfaction of my customers and my collaborators. I invite you to contact me if you are interested in my profile. I'm ready to prove to you why me, of all people.
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Cheryl D.

Cheryl D.

N/A
Canada
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I'm available for social media management and virtual assisting, preferably all online work, no phone calling!
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Janet O.

Janet O.

N/A
Philippines
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I’m a diligent customer service provider with over seven years of experience in the medical, banking, and customer care sector. I'm also a seasoned writer in health, science, fitness, personality development, and the law of attraction niches since 2009.
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Sai pratyush K.

Sai pratyush K.

N/A
India
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I hold 6+ years of diversified experience in retail & consumer banking and utility energy domains with profound knowledge in Operations. I'm also a Blue Prism certified, Robotic Process Automation (RPA) developer. I'm strong in both Customer Service operations and automation. I'm looking for remote work to balance my work and personal life efficiently.
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Reyhane M.

Reyhane M.

N/A
Austria
$12/hr
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Hire a Customer Service Freelancer

Customer service is a vital part of any business, large or small. It can be the difference between a satisfied customer who will return and recommend your business to others, and a disgruntled customer who will never come back. Whether you’re hiring a customer service freelancer or working with in-house customer service agents, there are some key goals you should always keep in mind. First, a customer service agent's goal should be to resolve the customer's issue as quickly and efficiently as possible. Second, a customer service agent should aim to build a rapport with the customer and create a positive customer service experience. Positive customer experience causes big success for brand identity specialists in a business. Finally, a freelance customer service agent should strive to exceed the customer's expectations whenever possible. By meeting these goals, you can ensure that your customer service is top-notch and that your customers will keep coming back.

How can customer service agents help businesses?

There are many benefits to hiring a customer service freelancer. Perhaps the most obvious benefit is that it can help you save money on customer service costs. Depending on the number of customer service goals you have, it can be expensive to hire a full-time customer service representative. A freelancer can be a more cost-effective option, particularly if you only need freelance virtual assistant support on an as-needed basis. In addition, hiring a customer service freelancer gives you the flexibility to choose someone who has the specific skills and experience that you need. Whether you're looking for someone with experience in a particular industry or someone with bilingual skills, there's a customer service freelancer out there who can meet your needs. Finally, working with a customer service freelancer can give you peace of mind knowing that your customer service goals are being handled by a professional. When it comes to something as important as customer service, it's worth taking the time to find the right freelancer for the job.

Tasks of customer service freelancers

Customer service freelancers are responsible for a variety of tasks. They may be required to provide customer support via telephone, email marketing, or live chat. They may also be responsible for managing customer complaints and handling customer inquiries. In addition, customer service freelancers may also be responsible for managing customer databases and providing reports to clients. As customer service freelancers are typically self-employed, they must be able to work independently and manage their own time. They must also be able to maintain a high level of customer satisfaction in order to retain clients.

Why are freelance customer service agents good options?

When it comes to customer service, there are a number of reasons why freelance customer service agents are a good option. First, customer service is all about building relationships. And when you work as a freelancer, you have the freedom to build relationships with your clients in the way that makes the most sense to them. turning potential customers into real clients is the main goal of marketing strategy experts, So hiring a freelance customer service representative is a great choice for your internet marketing goals. Second, customer service is all about finding solutions. And as a freelancer, you have the freedom to find solutions that work for your clients. Finally, customer service is all about providing a personal touch. And as a freelancer, you have the opportunity to provide a personal touch that your clients will appreciate. In short, if you're looking for a customer service option that is flexible, personable, and solution-oriented, then working with a freelance customer service agent is a good option for you.

How much does it cost to hire a customer service freelancer?

When it comes to customer service, businesses have a few different options for staffing. They can hire in-house customer service representatives, outsource customer service to a third-party company, or hire freelance customer service providers. Each option has its own set of pros and cons, but hiring a customer service freelancer can be a cost-effective solution for many businesses. On average, customer service freelancers charge $15-$35 per hour. This rate can vary depending on the freelancer's experience, the type of customer service they're providing, and the project requirements. But compared to the cost of hiring an in-house customer service representative - which can range from $30,000 to $50,000 per year - hiring a freelancer can be a much more cost-effective solution. In addition to being more cost-effective, hiring a customer service freelancer also offers a number of other benefits. For one, businesses have the flexibility to scale up or down their customer service staffing as needed. They can also hand-pick customer service freelancers with the specific skills and experience they need for their business. As a result, businesses that opt to hire customer service freelancers can enjoy greater flexibility and tailored support for their customers.

How to choose your qualified customer service freelancer?

When it comes to customer service, you want to make sure you're getting the best possible help for your business. One way to do this is to hire a freelancer.
Here are a few tips on how to choose the right customer service freelancer for your needs at Perfectlancer:
  • Determine what your customer service needs are and post your project for free. This will help you narrow down your search and find freelancers who specialize in the type of customer service you need.
  • Ask for recommendations. Talk to other businesses in your industry and see who they use for customer service help. You can also ask around on social media or online forums.
  • Read reviews. Once you have a few freelancers in mind, take some time to read reviews of their work. This will give you a better idea of their customer service skills and whether or not they're a good fit for your business.
  • Check the proposals you receive from customer service expert. Also you have the chance to invite 20 of your favorite freelancers. This is an ideal way to see if the freelancer is a good fit for your business and if they're able to meet your customer service needs.

Hire your customer service freelancer on Perfectlancer

Perfectlancer offers a wide range of customer service freelancers to choose from. With our platform, you can easily find customer service experts that fit your specific needs and budget. Hiring a freelancer has many benefits, including the ability to get the job done more quickly and affordably. Plus, you'll have access to a larger pool of customer service experts than if you were to hire someone in-house. So if you're looking for customer service help, be sure to check out Perfectlancer today!
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