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Rebecca G.

N/A

Dominican Republic

8:00 PM

Basic

My name is Rebecca Gilot. I am a skilled communicator and problem-solver with experience ensuring outstanding customer service. I am a native French and Haitian creole speaker, and I am also fluent in English and Spanish Providing excellent customer service is key and making sure that the customers are happy is my mission; it has become a way of life. There is something about being able to provide exceptional customer service which fuels my passion for this industry. My background includes successfully meeting customer's needs, implementing new processes, and managing overall customer service functionality to maximize loyalty, productivity, and growth. Through my experience, I have become adept at overseeing a wide variety of customer-facing responsibilities while demonstrating a steadfast commitment to maximizing customer service and satisfaction. I can't wait to put all my knowledge at your services!

Customer service Email handling - Phone Etiquette- Call Center - Virtual Assistant

virtual assistant

Sales Associate

Education

Universidad Federico Henriquez Y Carvajal

(Business Administration)

DO 2012 - 2020 (8 years)

Work experience

Call center Agent

(Coronado Telecard Center)

DO 2020 - 2020 (0 years)

Guest Relation Associate

(Marriott International INC)

HT 2017 - 2019 (2 years)

Sales Associate

(NH HOTELS)

HT 2015 - 2017 (2 years)