We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.
Roles:
> support and understand our users' demands
> assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs
> answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more
> do other tasks like translation and product testing