Freelance Customer Service Jobs

We are looking for experienced frontend, backend, and AI developers to build a next-generation eCommerce platform with AI-powered recommendations, dynamic search, and automated customer support. The platform will provide a seamless shopping experience with personalized product suggestions and efficient backend management. Scope of Work: Frontend Developer: Build an intuitive, responsive, and user-friendly UI/UX. Implement product pages, checkout flows, and dashboards. Ensure cross-browser compatibility and mobile responsiveness. Preferred Skills: React.js, Next.js, Tailwind CSS. Backend Developer: Develop a scalable, high-performance backend. Implement APIs for product management, order processing, and payments. Secure authentication, user roles, and data protection. Preferred Skills: Node.js, Django, Laravel, GraphQL, PostgreSQL, Firebase. AI Developer: Implement AI-driven product recommendations. Enhance search functionalities using NLP. Develop AI chatbots for customer service. Preferred Skills: TensorFlow, OpenAI API, LangChain, Pinecone, Machine Learning models.

"Hi there! As a highly skilled and dedicated Virtual Assistant, I bring over 5 years of experience in providing administrative support to businesses and entrepreneurs. My expertise includes social media management, data entry, research, customer service, and more. I have excellent communication and organizational skills and am always looking for ways to streamline processes and increase efficiency. I take pride in delivering top-quality work on time and within budget. Let's work together to achieve your goals!" #Typing #Keyword research #Microsoft Excel #Microsoft Word #Microsoft PowerPoint #Data entry #Email marketing # Pdf to Word Convert # WordPress

Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. The incumbent is Responsible for the financial planning processes across the businesses within Nestlé in the Market and ensures flawless execution and high quality of deliverables. At Nestlé, we believe in the power of food to enhance quality of life for everyone. Guided by this purpose, we constantly aim to push the boundaries of what's possible with food, beverages, and nutritional health solutions. Our people make this possible. They are behind the strength of our brands, the quality of our products and the future of our business. Their ideas and efforts push our boundaries, drive innovation and help us to continually improve, deliver and succeed. You also become part of a Nestlé culture that is rooted in respect, empowered to experiment and to learn from failure. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities, We look forward to exploring career possibilities with you! Position Summary We are currently looking for a Financial Analyst to implement control mechanisms to ensure that trade spent investment and reporting are in line with Nestlé Accounting Standards and external requirements. Guide the Key Account Sales teams to make timely and complete trade activity accruals with necessary transparency. Provide financial analysis to manage, control and optimize trade spent investment of the company. As the Financial Analyst, you will conduct timely and accurate financial analysis and reporting to assist in the financial decision making within the organization. You’ll continually develop financial and technical skills and interacts with cross-functional teams at all levels throughout the organization. In this role you will exercise good judgment, stay focused on results, and ensure the integrity of financial reporting in a fast-paced dynamic environment. Main Responsibilities Business Planning, Analysis: • Review monthly/quarterly closings and dynamic forecasts and respond to questions raised by Nestle Regional Finance Department. • Analyze the monthly channel operational costs (boutiques, CRC) to the OP and latest DF in the management reports and investigate variances with the various managers in the market before the financial reports are published. • Provide monthly RIG, Organic Growth and New Member analysis • Prepare and manage monthly Accrual process with relevant stakeholders • Assist with ad hoc analysis and projects simulation as needed. • Stewards of the Financial Planning process for financial deliverables. Ensure timely dissemination of related information to all stakeholders. Reporting: • Prepare and Review P&L by Channel/Boutique and P&L Requests for our retail locations • Preparation and upload of the annual budget and dynamic forecasts. • Assists with projects relating to financial reporting/accounting operations initiatives, as assigned. Budget Control: • Assist F&C Controller with budget control and analysis. • Assist and train Retail and customer service Teams to accurately manage their budget (forecasts, actual, phasing, reconciliation) • Analyse efficiencies and cost savings opportunities • Monitor retail operational costs for zero variances, and support accuracy in dynamic forecasts and reporting KPIs. • Assist budget owners with questions and concerns. Key Skills and Experience: • Completion of University Degree in Finance, Economics or Business Administration (Minimum HND or Bachelor’s degree in finance/accounting, CPA designated; MBA or advanced degree preferred). • Minimum of 3 years’ experience in Accounting/Finance, with preferred Finance and Marketing emphasis. • General knowledge of the principles of cost accounting and activity-based costing. • Excellent spreadsheet, BI tools, and database skills with the ability to enhance the financial planning process. • Strong communication skills, including presentation of financial information to non-financial users. • A self-starter, with strong analytical skills, the ability to prioritize workflow and operate independently in a demanding, fast-paced environment. • Excellent analytical aptitude with a proven ability to analyze/interpret data, including financial statements Well-organized, methodical thinker with excellent decision-making skills. • Ability to work in a fast paced, team environment, and interact cooperatively with internal and external customers. • Proven ability to perform balance sheet & profit/loss account reconciliations & analysis. • Ability to perform analyses of variance between actual costs and budgeted/planned costs. • Communicate effectively and professionally in written and verbal form, including presentation skills.

We're looking to find a hard-working and talented individual who is enthusiastic about change and continuous improvement to join us on our exciting journey!

We are seeking a skilled and proactive Virtual Assistant to join our team remotely and provide administrative support to our agents. Job Overview: As a Real Estate Customer Service Manager, you will be responsible for providing exceptional administrative support services to our real estate agency. This position will require the ability to work remotely and independently in order to complete tasks efficiently and accurately. Responsibilities: • Handling incoming and outgoing phone calls and emails • Managing calendars and scheduling appointments • Preparing and sending regular newsletters and emails to clients • Managing social media accounts and creating engaging content for marketing purposes • Managing and updating our website • Performing research and analysis on various real estate trends • Handling various administrative tasks such as document management, data entry, and invoicing • Providing exceptional customer service to all clients Requirements: • High school diploma or equivalent • 2+ years of experience in an administrative assistant or virtual assistant role • Ability to work remotely, independently, and efficiently • Excellent communication skills • Proficient in Microsoft Office and Google Suite • Knowledgeable in real estate industry practices and trends • Ability to multitask and prioritize tasks • Strong organizational skills and attention to detail • Reliable internet connection and computer.

As a Billing Support Specialist at Exploit Outsourcing LLC, you will play a pivotal role in ensuring seamless billing processes and delivering exceptional customer support to our diverse client base. Your attention to detail, problem-solving skills, and commitment to excellence will contribute to our company's success in providing top-notch services.

Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets.

We're looking for an experienced content writer to augment our internal writing resources for our website. The selected candidate will be asked to produce a short-form copy that we'll insert into existing landing page content. This copy will engage a reader and draw them into deciding to become a customer of a specific product or service.

Hello! I'm seeking a dedicated individual to assist with handling customer service emails for my business. Your primary role will be to manage and respond to emails, ensuring that all inquiries are addressed in a professional and timely manner.

Are you an engaging and outgoing person with superb verbal and written English skills? Do you have a fun personality and enjoy the opportunity to make connections with individuals? If that is the case, we would be thrilled to have you as part of our team! Your role will involve engaging in conversations with our customers and building rapport with them! You will be required to follow the given scripts and directions to offer an extraordinary experience for our clients. You will be working with a small highly-motivated team of individuals with clients internationally. Shift Available: (12AM - 8AM GMT+2) What you can expect as our Sales Representative and our company: - Managing and maintaining relationships with customers - Responding to inquiries from customers in a fun and engaging manner - Promoting and selling exclusive content to customers - Maintaining customer relationships and building a loyal customer base - Tracking and reporting on sales and customer engagement We are looking for someone who is: - Fluent in English, written & spoken is required -A people person. High level of empathy. -Able to provide outstanding customer service to improve relationships with client - Emotional intelligence and the ability to connect with customers and build relationships - A willingness to learn - A high level of professionalism -On time -Can follow systems / checklists / Scripts that we have created, for flawless execution of tasks -Intrinsic commitment -Someone who is seeking to be part of something special, to have their work mean something important -Ability to work under pressure and meet tight deadlines -Fast typing speed Essential Requirements: -A computer -Email -Telegram -A quiet working place -Zoom -Fast & Reliable Internet connection -Mention the word "kolbasz" in the application so we know you read through the ad. Benefits?: -The salary is $3 per hour, plus a 3% commission on every sale, with bonuses available for targets and performance. You could 2-3x your salary through commission. -Ability to increase Salary over time! -Work from home -This is a remote, Full-time position for 8 hours per day. Good luck!